Shipping Policy

At ELBE SKIN, we strive to deliver your orders quickly and efficiently. Here's what you need to know about our shipping policy:

Shipping Rates

• Standard Shipping: Flat rate of PKR [250] on all orders
• Express Shipping: Flat rate of PKR [500] on all orders

Shipping Times

• Standard Shipping: 3-5 business days
• Express Shipping: 1-3 business days

Shipping Carriers

We use Leopard Courier, to ensure reliable and fast delivery.

Delivery Areas

We ship to all major cities in Pakistan, including [Azad Kashmir and Gilgit Baltistan].

Tracking Information

Once your order ships, you will receive an email with tracking information.

Delivery Attempts

If you are not available to receive your order, our shipping carrier will make two attempts to deliver. After two attempts, the order will be returned to us, and we will contact you to arrange re-delivery.

Shipping to PO Boxes

We do not ship to PO boxes.

International Shipping

We do not currently offer international shipping.

Shipping Insurance

All orders are insured against loss or damage during transit.

Shipping Discrepancies

If you receive a damaged or incomplete order, please contact us within 3 to 5 working days so we can assist you.

Shipping FAQs

• Q: Can I change my shipping address after my order has been placed?
  A: Please contact us as soon as possible, and we will try to accommodate changes.
• Q: Can I expedite my shipping?
  A: Yes, please contact us to upgrade to express shipping.
• Q: What happens if I miss my delivery?
  A: Our shipping carrier will make two attempts to deliver, and then we will contact you to arrange re-delivery.